Politique d’expédition

Diamond Star Enterprise Global

Thank you for shopping with Diamond Star Enterprise Global. We work hard to ensure your order reaches you safely, quickly, and in perfect condition.

1. Processing Time

All orders are processed within 1–3 business days.
During busy seasons, processing may take an additional 1–2 days.

You will receive an email confirmation once your order has been shipped.

We currently ship to:

If your country is not listed at checkout, please contact us for assistance.

We use trusted carriers including:

You will receive a tracking number when available.

Shipping rates are calculated at checkout based on:

We do not charge extra beyond the standard carrier fee unless stated during checkout.

Estimated delivery windows:

Delivery times may vary due to customs, weather, or courier delays.

International orders may be subject to customs fees, taxes, or import duties.
These charges are the responsibility of the customer.

If your package is:

Please contact us with your order number. We will assist in opening a claim with the carrier.

If the shipping address provided is incorrect, we are not responsible for lost packages.
Please double-check your details before completing checkout.

If your order arrives damaged, email us within 48 hours with clear photos or video.
We will replace or refund the item depending on availability.

For shipping questions or help with your order, contact us at:
📧 returns@diamondstarenterprise-global.com